Legal

Terms & Disclaimers

No Physician-Patient Relationship

The information provided on this website is for general educational purposes only and does not constitute medical advice. Viewing this website, or contacting the office by email or phone, does not establish a physician-patient relationship. A physician-patient relationship is established only after a formal intake and evaluation process.

Emergency Disclaimer

This website is for general information purposes only and is not monitored continuously. If you are experiencing a medical or psychiatric emergency, please call 911 or go to your nearest emergency room. If you are in crisis or are having thoughts of suicide, call or text 988 to reach the Suicide & Crisis Lifeline, available 24/7.

No Surprises Act / Good Faith Estimate

Under federal law, patients who are uninsured or choosing not to use insurance have the right to receive a Good Faith Estimate of expected charges before receiving care. Joy Psychiatry, PLLC provides a written Good Faith Estimate to all patients prior to the start of treatment, in compliance with the No Surprises Act. For questions or to request an estimate, please contact our office. For more information, visit www.cms.gov/nosurprises.

SMS Terms & Conditions

Program name: Joy Psychiatry Patient Notifications.

Program description: Joy Psychiatry, PLLC offers text messaging to patients and prospective patients for appointment reminders and confirmations, scheduling follow-ups, links to secure intake and consent forms, and billing or office notices. We do not send marketing messages.

How you opt in: You agree to receive text messages when you give our office your mobile number and consent to receive texts, whether by phone, by email, in person, or on our intake forms. Consent to receive text messages is not a condition of receiving care.

  • Message frequency varies based on your appointments and communication with our office.
  • Message and data rates may apply. Check your mobile plan for details.
  • To opt out, reply STOP to any message. You will receive one confirmation text and no further messages unless you opt in again.
  • For help, reply HELP, call (210) 460-2869, or email drjoy@joypsychiatrysa.com.
  • Carriers are not liable for delayed or undelivered messages.
  • Text messages are not monitored continuously and must not be used for emergencies. In an emergency, call 911. For a mental health crisis, call or text 988.

For information on how we handle your mobile number, see our SMS / Text Messaging Privacy policy.