Joy Psychiatry
Privacy

Privacy & HIPAA

Notice of Privacy Practices (NPP)

Joy Psychiatry, PLLC is committed to protecting the privacy of your health information. Our full Notice of Privacy Practices, which describes how your medical information may be used and disclosed and how you can access it, is available here: Notice of Privacy Practices (PDF).

Website Privacy Policy

This website may use cookies and analytics tools to help us understand how visitors use our site. We do not knowingly collect protected health information (PHI) through general website forms.

Please do not submit sensitive medical or personal health information by email or voicemail. Existing patients should use the secure Patient Portal for any communication involving personal health information.

Patient Portal

Current patients can securely message their provider, request appointments, and access records through our Patient Portal. The portal is intended only for existing patients. For general inquiries or new patient requests, please contact the office by phone or email.

Go to Patient Portal

SMS / Text Messaging Privacy

Joy Psychiatry, PLLC may send text messages to patients and prospective patients who have provided their mobile phone number and agreed to receive texts from our office. Texts are limited to operational messages such as appointment reminders and confirmations, scheduling follow-ups, links to secure intake and consent forms, and billing or office notices.

  • No sharing of mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
  • Limited use. We use your mobile number only to communicate with you about your care and our office. Information may be shared only with service providers who help us deliver text messages (such as our messaging platform and phone carriers), and only for that purpose.
  • No sensitive details by text. Text messages are not a secure channel. We keep texts brief and do not include detailed health information. Please do not text us sensitive medical information; use the Patient Portal instead.
  • Opting out. You can stop receiving texts at any time by replying STOP. Reply HELP for help. See our SMS Terms & Conditions for full details.